At Boson Dynamics (“we”, “us”, or “our”), we are committed to protecting your privacy. This Privacy Policy outlines our practices for collecting, using, storing, disclosing, and safeguarding your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy applies to all personal information gathered by Boson Dynamics through bosondynamics.com.au and any other interactions with clients globally.
By using our website or services, you are consenting to the practices described in this Privacy Policy.
1. What Information We Collect
Personal Information
- Name
- Contact details including email address, phone number, and postal address
- Business information such as company name and job title
- Payment and transaction details
- Other personal information provided during your interactions with Boson Dynamics
Non-Personal Information
- Browsing data including IP address, browser type, version, and operating system
- Website usage data such as pages visited, time spent on the site, collected through cookies and other tracking technologies
- Cookies that gather information on your browsing behaviour (see our Cookies Policy for more details)
2. How We Collect Your Information
- Directly from you: via our website forms, email, phone, or other direct communications.
- Automatically: through cookies, analytics tools, and other tracking technologies.
- Third-party services: from partners or service providers that enhance our service delivery.
3. How We Use Your Information
Primary Purposes
- Providing tailored environmental consulting and sustainability services.
- Communicating about inquiries, business needs, and transactions.
- Processing payments and maintaining financial records.
- Sending newsletters, service updates, and promotional materials, subject to your consent.
Secondary Purposes
- Enhancing website functionality and user experience.
- Conducting market research and performance analysis.
- Complying with legal and regulatory requirements.
4. Disclosure of Your Information
- Service Providers: assisting in website hosting, analytics, payment processing, etc.
- Legal or Regulatory Authorities: as required by law or to protect our rights.
- International Transfers: sharing information with overseas partners, ensuring appropriate safeguards.
5. Security of Your Information
- Encryption and Access Controls safeguard data during transmission and storage.
- Data Minimisation: only necessary information is collected.
- Regular Security Audits ensure ongoing data protection.
6. Matomo Analytics
We use Matomo Analytics to understand how visitors interact with our website. Matomo collects anonymized data, ensuring compliance with privacy standards. To opt out of Matomo tracking, please visit our Opt-Out Page.
7. Cookies and Tracking Technologies
- Used to enhance user experience, analyse site traffic, and tailor content.
- You can disable cookies via your browser settings, affecting site functionality.
8. Your Rights and Choices
- Access: Request access to the personal information we hold.
- Correction: Update or correct your personal information.
- Deletion: Request the deletion of your personal information, unless we are legally required to retain it.
- Opt-out of Marketing: Unsubscribe using the link provided in our emails or contact us directly.
9. International Data Transfers
We operate primarily within Australia but engage globally, ensuring all data transfers comply with international privacy standards.
10. Changes to This Privacy Policy
We may update this policy to reflect changes in practices or legal requirements. The latest version will always be accessible on our website.
11. Contact Us
For queries regarding this Privacy Policy or how we handle your information, please reach out via our contact page.